Cars.com Reaches 1 Million Dealer Reviews, Offers Enhanced Site Experience to...
Cars.com announced today it has received more than 1 million consumer-generated online reviews since the site feature first launched just four years ago. "We're proud to reach 1 million reviews for our...
View ArticleMillennials Quick to Connect with Independent Research Sites
Contrary to the common misconception, Millennial consumers are very much interested in purchasing vehicles. In fact, they now account for a larger percentage of U.S. new-vehicle retail sales than Gen X...
View Article6 Smartphone-Friendly Best Practices To Increase Your Dealership’s Show Rate
For a long time, dealers and their sales teams only had to remember three words when they picked up the phone: “Get ‘em in.” Looking for a price? Come on in. Need more information? Give us a visit....
View ArticleInsight of the Week: Mobile Email Clicks With Consumers
On the elevator, between commercials, while walking the dog – at every pause, mobile-savvy consumers have an opportunity to reach for their devices and dive into their inboxes. A rising trend,...
View ArticleBetween the Lines: Why It's Important to Read Every Customer Inquiry
Between working the showroom floor, handling paperwork and keeping up with other dealership responsibilities, finding time to give your full attention to each and every text message, email and chat...
View ArticleInsight of the Week: Shoppers Ditch the Dealership When Trading In
New-car sales are red hot this year; however, many dealerships still feel the pinch when it comes to acquiring used-car inventory. A missed opportunity, one of the biggest pools of quality...
View ArticleA New Approach to Acquiring Used-Car Inventory
If you’ve been to your local auto auction lately, you know one thing for certain: Acquiring quality vehicles isn’t as easy as it used to be. Margins are compressed, and demand for clean, sellable cars...
View ArticleHow to Work Against the Clock to Drive Showroom Traffic
Whether it’s a countdown of days until the end of the month or minutes needed to reply to an inbound email, in automotive, the clock is always ticking. When communicating with customers, timeliness...
View ArticleInsight of the Week: U.S. Vehicle Ownership at an All-time High
More than halfway through the year, auto sales are booming – consumers everywhere are making the choice to upgrade their cars and trucks. But while 17 million new vehicles are expected to roll off...
View ArticleLet’s Chat: How to Stay Flexible When Communicating with Mobile Shoppers
All things being equal, most dealerships prefer to have potential customers contact them on the phone or submit an email lead before visiting the showroom - and it's obvious why. Connecting directly...
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